FAQ

do you accept insurance?

No.  BCIM is considered an "out of network provider".  We prefer for your relationship with your insurance company to stay between the two of you.  We do offer “super bills” for some visits, please speak with our staff to find out more.

do I have to be a member?

No. BCIM offers a variety of ways in which you can be a patient. Seeing a physician on a consultant basis does not require a membership. However, if you wish to use BCIM as your primary care physician (either adult or pediatric), this is a membership model.

Why is there a range of fees for follow-up visits?

Our follow-up visits are priced on a scale depending on the length of your appointment.

are there any other additional fees?

The above fees are for the times spent with your physician. Additional fees may come from integrative testing, supplement recommendations, or other therapeutic recommendations.

Are there any long-term commitments?

Commitment to the length of treatment is dependent upon what treatment you are seeking. When you enroll in our maintenance plan, the commitment time is one year. Functional Medicine treatment is based on your specific treatment plan, but in general, is four months. Osteopathic Manipulative Medicine and Medical Hypnosis does not have a commitment time, however, most patients will be seen an average of 10-12 weeks of weekly treatments.

i have medicare, can i still join bcim?

BCIM can see Medicare patients but is limited to Dr. Helstrom and Dr. Borrero at this time. Please note, we are considered “opted out”, meaning you can NOT get a superbill for your visits and may not submit to Medicare for reimbursment.

What if I miss an Appointment?

We understand that sometimes there are unforeseen circumstances that cause you to miss an appointment, however, we ask that you give us 48 hours notice for canceling so we can attempt to offer that time to another patient who may need to be seen. If we receive less than 48 hours notice for a canceled or missed appointment, we will need to charge full price for that appointment before rescheduling. The only exception is for members on the maintenance plan who will be charged $50. We appreciate your understanding.

is the maintenance plan an insurance plan? DO I STILL NEED INSURANCE IF I AM A MEMBER?

No, BCIM maintenance plan is not an insurance plan.  We do recommend you still carry insurance to cover you in instances of hospitalization, surgery, and serious acute care. 

how do i become a patient and what do i need to bring to my appointment?

Please click here for a complete understanding of our process.